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 Silversea's Reassurance Program 
ensures you peace of mind and the maximum flexibility when planning your 
cruise. It can protect you from the penalties and anxieties of canceling 
your cruise for any reason. Instead of losing 100% of the total 
charges paid for your Silversea cruise vacation (including air, pre- 
and/or post-cruise hotel programs and land packages), you will receive a 
Reassurance Cruise Credit for any and all cancellation penalties, 
regardless of why you choose to cancel. 
 
The fee for the Reassurance Program is $100 per guest when purchased 
with Silversea’s Guest Care optional travel insurance, or $250 per guest 
when purchased alone.  
 
Terms and Conditions: 
  - 
  The 
  optional Reassurance Program is available for bookings made for any 
  2004 voyage.
 
 
  - 
  The 
  optional Reassurance Program must be added at the time of booking and 
  must be paid for at the time of deposit.
 
  - 
  The 
  Reassurance fee is only refundable on bookings canceled at least 91 
  days prior to departure. 
 
 
  - 
  The 
  Reassurance Cruise Credit does not include the Reassurance Program fee 
  or GuestCare premium if applicable
 
  - 
  
  Cancellation for any reason will only be accepted 1 14 days prior to 
  cruise departure. In order to receive the Reassurance Cruise Credit 
  guests must cancel at least 24 hours prior to cruise departure. "No 
  Shows" forfeit the 100% Reassurance Cruise Credit.
 
  - 
  
  Standard terms according to GuestCare and/or existing cancellation 
  policy remain for any bookings cancelled 15 or more days prior to 
  departure.
 
  - 
  The 
  Reassurance Program 100% Reassurance Cruise Credit is not combinable 
  with any other cancellation payments; program or claims, including 
  those made through Silversea GuestCare.
 
  - 
  The 
  Reassurance Program is separate from Silversea GuestCare administered 
  by BerkelyCare. Guests insured under Silversea GuestCare, canceling 
  for a covered reason, must file a claim with BerkelyCare. If the claim 
  is denied by BerkelyCare for any reason, the guests may then apply for 
  the Reassurance Program Cruise Credit. All claims filed with 
  BerkelyCare will supersede the Reassurance Program 100% Reassurance 
  Cruise Credit benefit. All terms and conditions related to GuestCare 
  claims will also supersede those of the Reassurance Program when a 
  claim is filed with BerkelyCare and paid.
 
  - 
  The 
  Reassurance Cruise Credit is valid for 12 months from the date of the 
  cancelled voyage and will be issued in accordance with the canceled 
  booking as either air/sea or cruise-only, and will be applied after 
  any other savings incentives are applied (i.e. Advance Payment Bonus 
  (APB), Early Booking Incentive (EBI), Silver Sailings (Percentage 
  Discounts), Venetian Society (Past Passenger Discounts)).
  
 
  - 
  
  Reassurance Cruise Credits have no cash value and are 
  non-transferable.
 
 
  - 
  
  Reassurance Cruise Credits received as part of the Reassurance Program 
  cannot be used in conjunction with noncombinable offers.
  
 
  - 
  
  Premiums paid for Silversea’s GuestCare or Reassurance Program will 
  not be included in the Reassurance Cruise Credit.
 
 
  - 
  
  Previously issued Silversea Cruise Credits or Shipboard Credits will 
  not be included in the Reassurance Cruise Credit but will be returned 
  to guests for their future use and will be subject to the credit’s 
  original terms and conditions. If the original credit’s expiration 
  date is earlier than that of the Reassurance Cruise Credit, a new 
  Cruise Credit or Shipboard Credit will be issued to correspond with 
  the expiration date of the Reassurance Cruise Credit.
 
 
  - 
  The Reassurance Program is 
  subject to change or withdrawal without prior notice.
 
 
Please note: 
This Reassurance Program is separate from the "Silversea GuestCare" 
Optional Insurance Program which covers trip cancellation and 
interruption, trip delay, accident and sickness medical expenses and 
emergency evacuation, baggage and personal effects, baggage delay, 
traveler's assistance. A full description of Silversea GuestCare is 
available on Fax on Demand
at 800-959-0755 (document 6) 
(13 pages).  |